Terms of service

Rosie Ruddock Pottery Terms of Service

Effective Date: 1st June 2023

The following Terms of Service govern your use of our website and the purchase of our products. By using our website and making a purchase, you agree to abide by these terms and conditions.

Use of the Website

  1. Eligibility: To use our website and make a purchase, you must be at least 18 years old or the legal age of majority in your jurisdiction.
  2. Account Registration: When you create an account on our website, you agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your account credentials.
  3. Prohibited Activities: You agree not to engage in any activities that may:
    • Violate any applicable laws or regulations.
    • Infringe upon the rights of others.
    • Interfere with the proper functioning of our website.

Products and Orders

  1. Product Information: We strive to provide accurate product descriptions, including details on size, colour, and materials used. However, there may be variations in handmade pottery products as they are each individually made. Images are for reference only.
  2. Product Care: Our products are designed for functional use and can be placed in the microwave or dishwasher. However, as with all handmade pottery, it is advisable to hand wash items to increase their longevity. We cannot be held responsible for items that are damaged due to thermal shock - e.g do not pour boiling water in a vessel that has come straight from the fridge.
  3. Pricing: Product prices are listed in GBP and are subject to change. You are responsible for any applicable taxes or fees.
  4. Order Acceptance: Your order is an offer to purchase our products. We reserve the right to accept or reject orders at our discretion.
  5. Payment: We use trusted payment service providers for payment processing. You agree to provide accurate billing and payment information.

Shipping and Returns

For shipping, returns, and refunds, please refer to our separate Rosie Ruddock Pottery Return Policy, available on our website.

Intellectual Property

All content on our website, including text, images, and logos, is the property of Rosie Ruddock Pottery and is protected by copyright and other intellectual property laws. You may not use our content without our explicit permission.

Privacy

Your use of our website is also governed by our Rosie Ruddock Pottery Privacy Policy, available on our website.

Termination

We reserve the right to terminate your access to our website or services if you violate these Terms of Service.

Changes to Terms

We may modify these Terms of Service from time to time. Any changes will be effective upon posting the revised terms on our website.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at rosieruddockevents@gmail.com.